West Dorset
LEISURE HOLIDAYS

01308 422139
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Lots of answers to questions about buying and owning a caravan

FAQs

  1. When did West Dorset Leisure Holidays begin? And how long have the holiday parks been under the current management?
  2. Is West Dorset Leisure Holidays a member of the BH& HPA (British Holiday & Home Parks Association?
  3. When are the holiday parks open?
  4. How secure are the holiday parks?
  5. What types of entry and exit systems are there at each holiday park?
  6. Is there any major or minor construction work planned on any of the holiday parks for the near future?
  7. What is a caravan holiday home purchase agreement?
  8. What is a caravan holiday home licence period?
  9. What happens when the licence period expires?
  10. Is there an annual pitch fee, or is it a one off payment?
  11. Are there any other maintenance bills or charges throughout the year?
  12. Can I transfer my current caravan holiday home from an outside holiday park to one of West Dorset Leisure Holidays parks?
  13. When purchasing a caravan holiday home are there any hidden costs?
  14. If the caravan holiday home I purchase has already been used or is a second-hand model, what sort of condition should I expect?
  15. Would a second-hand caravan holiday home have been well maintained and had the relevant safety checks?
  16. What standard extras come with a caravan holiday home ‘complete on pitch’?
  17. Are pets allowed?
  18. Can I bring my boat?

1. When did West Dorset Leisure Holidays begin? And how long have the holiday parks been under the current management?

The holiday parks have been under the same family ownership for a number of years. Highlands End was purchased in 1971, Golden Cap in 1978, Graston Copse (previously known as Coastal) and Larkfield in 1997 and Sandyholme in 2008.

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2. Is West Dorset Leisure Holidays a member of the BH& HPA (British Holiday & Home Parks Association?

Yes, we are a member of the BH&HPA. The association represents over 2500 holiday parks in the UK.

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3. When are the holiday parks open?

The parks are open from approximately the third weekend in March until the first weekend in November each year. The exact dates are confirmed each year.

Larkfield Lodges are open 46 weeks of the year, closing the middle of January and opening the middle of February each year, exact dates should be checked with the Caravan Holiday Homes Sales team.

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4. How secure are the holiday parks?

There are residential staff at Highlands End, Golden Cap, Graston Copse and Sandyholme. Larkfield is less than a mile from Graston Copse Holiday Park and they have the same residential staff that work between the 2 holiday parks.

A Ramtech Alarm system (except at Sandyholme Holiday Park) is installed in each caravan holiday home and is a precaution used to protect your holiday home. Ramtech is an intruder alarm which sends a signal to a computer in the main office which activates a pager and an autodialer to alert staff.

Although we have the above security levels, it must be recognised that crime levels in West Dorset are low and very few problems are experienced compared with urban areas.

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5. What types of entry and exit systems are there at each holiday park?

At present there are no barriers. There is no requirement for Owners to register when on the park but we do ask that all visitors staying in a caravan holiday home overnight must register with reception

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6. Is there any major or minor construction work planned on any of the holiday parks for the near future?

We are always reviewing the development of the parks and the staff can confirm any work which is planned for the near future. Every effort is made to ensure that work does not adversely affect your enjoyment of your Caravan Holiday Home or the Park.

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7. What is a caravan holiday home purchase agreement?

If you choose to own a caravan holiday home at one of West Dorset Leisure Holidays parks, you will be given a Purchase Agreement which is an agreed document recognised by the BH &HPA. The purchase agreement is only issued once a deposit has been taken for the caravan holiday home.

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8. What is a caravan holiday home licence period?

The licence is handed to you with the holiday park rules once you take over ownership of a caravan holiday home. The licence period on a brand new caravan holiday home is 15 years and the exact date of expiry is confirmed and recorded on the sales purchase agreement. For pre-owned holiday homes the balance of the 15 year licence period is confirmed at the time of purchase. For instance a 4 year old caravan would have a further 11 years on the Park.

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9. What happens when the licence period expires?

The licence agreement is 15 years and at the end of the final season the Caravan Holiday Home must be removed from the park. A new Caravan Holiday Home can be purchased at the end of the licence period or at any time during the licence period if an upgrade is requested. A part exchange price can be provided at any time. From time to time we have a number of pre-owned Caravans for sale.

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10. Is there an annual pitch fee, or is it a one off payment?

There is an annual pitch fee which includes rates and water/sewerage charges. The annual pitch fee is reviewed in June for the next year. Over the years we have attempted to restrict increases to reflect the changes in RPI but with the increasing pressure on business expenses not covered by the RPI formula this has not proved possible. We do endeavour to keep pitch fee increases to a reasonable and acceptable level to maintain our holiday park standards.

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11. Are there any other maintenance bills or charges throughout the year?

Additional costs are LPG by cylinder or meter, Ramtech Security Alarm, electricity by meter, insurance and the annual gas service and safety check which is optional unless you are allowing friends and relatives to stay in the Caravan.

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12. Can I transfer my current caravan holiday home from an outside holiday park to one of West Dorset Leisure Holidays parks?

Yes, we welcome caravans that have been sited at other holiday parks. The caravan holiday home must comply with the 15 year licence but we can help you with all the details to transfer to a West Dorset Leisure Holidays park. Please speak to our friendly Caravan Sales Team for further information.

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13. When purchasing a caravan holiday home are there any hidden costs?

There are no hidden costs. The total for the Caravan Holiday Homes includes the recommended retail price, delivery, siting, connection and commissioning to make the home ready for occupation. The pitch fee and insurance premium are for the season or the remainder of the season. The copy of the rules and the explanatory notes with the rules cover the details of the pitch fee and the annual review. Please ensure you have a copy of the park rules when you are given a copy of the purchase agreement and licence agreement.

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14. If the caravan holiday home I purchase has already been used or is a second-hand model, what sort of condition should I expect?

All pre-owned caravan holiday homes are checked to ensure that the condition is acceptable for resale. It is not possible to check every aspect of the model and you must satisfy yourself that the condition meets your expectations for the price being asked by the vendor.

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15. Would a second-hand caravan holiday home have been well maintained and had the relevant safety checks?

New caravan holiday homes are checked and commissioned as a part of the standard procedure. Pre-owned caravan holiday homes are checked by the holiday park maintenance manager including a gas safety check and electric check.

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16. What standard extras come with a caravan holiday home ‘complete on pitch’?

The standard extras added to a caravan holiday home when it is sited on the Park are:

Siting and connection to mains services of water, electricity and drainage.
A 1000 Watt kettle, gas cylinder and regulator or LPG connection to piped system.
Entrance steps, a smoke detector and high quality refrigerator.
A connection to an underground TV aerial where available or otherwise a normal TV aerial.
A ramtech intruder alarm.

If you request any personal extras they can be added to the specification at the time of purchase and you will be made aware of the prices by your caravan sales advisor.

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17. Are pets allowed?

Only 2 dogs are allowed per holiday home at the holiday parks and no other pets.

Dogs should not be left unattended in the Caravan Holiday Homes, this is particularly important when you are expecting someone to carry out work on your Caravan Holiday Home.

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18. Can I bring my boat?

Please note that if you are thinking about bringing your boat on holiday, you must take into account our safety rules. A gap must be maintained between caravan units to comply with fire regulations and safety restrictions. Boats with engines and fuel are not permitted to be parked on near the caravans. There is a boat compound in West Bay and bookings can be made. We do have a limited space in the car park at Highlands End Holiday Park for boats which is near the main entrance. Please do not bring your motor boat on holiday unless you have made arrangements for parking/ storage when not in use. Boats can be launched at West Bay and there is a slipway fee and a nightly charge for the mooring.

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Award Winning Parks

Award Winning Parks

Brochure

Brochure
West Dorset Leisure Holidays Limited, registered in England & Wales No 1364778
Gowers, The Old School House, Hunton Bridge, WD48SZ

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